At Bah33º, we are committed to respecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website (https://bah33.ie/), interact with us through social media, or visit our restaurant.
Information We Collect
We may collect the following types of information:
Personal Information:
- Name, email address, phone number, and date of birth, typically collected when making a reservation or contacting us.
- Billing information used for deposits, holding credit card details for no-shows (when applicable) – handled securely by STRIPE – or when processing payments for services.
- Other details provided voluntarily through forms or direct communication with our staff.
Automatically Collected Information:
- Device Information: This includes details such as your IP address, browser type, and operating system when you access our website.
- Usage Data: Information on how you use our website, including pages visited, time spent on the site, and referring URLs, to help us improve your experience.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. For more details, please see our Cookies Policy.
How We Use Your Information
The information collected may be used to:
- Manage reservations and provide a personalised experience.
- Communicate with you regarding updates, promotions, or special offers (only if you have opted in to receive such communications).
- Process transactions and provide you with invoices or receipts.
- Analyse website traffic to improve performance and usability.
- Comply with legal obligations and protect our legal rights.
Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your data under the following circumstances:
- Service Providers: Trusted third-party service providers (e.g., payment processors) that assist in delivering our services.
- Professional Advisors: With professional advisors like lawyers and accountants in specific situations.
- Legal Compliance: To comply with legal requirements or in response to lawful requests from authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred to the new owner.
Your Rights Under GDPR
As a user under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request corrections to any inaccurate information.
- Right to Erasure: Ask us to delete your personal data, subject to legal obligations.
- Right to Restrict Processing: Request a restriction on how your data is used.
- Right to Data Portability: Request your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at contact@bah33.ie.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we will securely delete it.
Security
The security of your data is important to us. We have implemented appropriate technical and organisational measures to safeguard your personal information from unauthorised access, use, or disclosure.
Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at contact@bah33.ie.
